Gus makes a deposit inside the bank, leaving Shawn to wait in the car. While Gus stands in line, a man pulls out a gun and takes everyone there hostage. Shawn, still in the car and oblivious to the hostage situation, questions Lassiter and Juliet about the cops' sudden arrival. Learning that his best friend is in trouble, Shawn is desperate to help and realizes he needs to get inside the bank to question the gunman. However, the SWAT team soon shows up, and its negotiator will not easily satisfy Shawn's request.