Shawn and Gus investigate the disappearance of a man from Glorious Pines, an upscale retirement community. The tight security in the facility prohibits them from being able to get inside, so they pass Henry off as their (crazy) grandfather and check him in to a room. As they get closer to solving the case, more residents fall victim to some unexplained occurrences.

The mayor has a special case for Lassiter and Juliet. They must supervise a juvenile delinquent, which Lassiter uses as an opportunity to scare the boy straight.